Along with just about everyone else, this week my UFT membership card came in the mail with my new membership number and a letter from UFT President Michael Mulgrew. I feel the need to go to the dictionary today to define some key words for our union's leaders.
What is the primary job of a union?
This is from Webster:
an organization of workers formed for the purpose of advancing its members' interests in respect to wages, benefits, and working conditions
That is fairly straightforward. We are members and not customers.
Well, not to the leadership of this union. From Mulgrew's letter we learn that if we have a question about attaining a discount we can email "or call UFT customer service at 212-598-9512."
Customer Service? Is he kidding?
What is a customer?
Let's go to Google:
Customer: a person or organization that buys goods or services from a store or business:
" was a regular customer at the Golden Lion"
I am a customer if I go to eat at McDonalds Mr. Mulgrew. When it comes to the union, we are all members of the UFT. We are union members, not customers.
Keep the discounts and defend our working conditions Mr. Mulgrew. If you supported our rights instead of setting up a customer service line, you would not have to worry about Janus.