After giving AT&T the required 72-hour notice of contract termination last week, Mobility members have been working without a contract. CWAers are gearing up mobilization actions across the country, making sure that AT&T knows that a strike could come at any time at a date set by CWA President Chris Shelton.
A new report released today by CWA provides an unprecedented window into the company's sprawling web of 38 third-party call centers in eight countries that are driving a race to the bottom for low wages and compromising quality service for millions of AT&T customers.
The report draws on interviews and surveys of hundreds of workers in the U.S. and the global call center workforce, who detailed the harmful impact of AT&T's offshoring on workers and customers. The study also highlights the stories of U.S. communities that have been devastated by call center closures, including Ridgeland, MS; Atwater, CA; and Pittsburgh, PA.
Learn more and read the full report here.
The orange contract covers 21,000 Mobility workers. Negotiations are continuing. Read those bargaining reports here.
150 people gathered in Columbus, OH this week to let AT&T know that we are ready to do what it takes.
This blog supports the AT&T mobility workers 100%.